Customer Service Relation

at Facilities Shibly
Published February 9, 2024
Expires March 10, 2024
Location Dubai, United Arab Emirates
Category Customer Care  
Job Type Full Time  
Base Salary 2 000 Dhs
Salary Unit Month

Description

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

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