Customer Service Representative

at Afama International
Published October 1, 2024
Expires November 5, 2024
Location Dubai, United Arab Emirates
Category Customer Care  
Job Type Full Time  

Description

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

Responsibilities

Provide accurate, valid and complete information by using the right methods/tools.

Meet personal/customer service team sales targets and call handling quotas.

Requirements and skills

Strong phone contact handling skills and active listening.

Familiarity with CRM systems and practices.

NOTE: Applicant can apply if you are inside UAE.

Please send your CV

 

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