Customer Service Representative
Published | June 27, 2025 |
Expires | August 20, 2025 |
Location | Dubai, United Arab Emirates |
Category | Customer Care |
Job Type | Full Time |
Salary Unit | Hour |
Description
Job Summary
We are looking for a dedicated and customer-focused individual to join our team. As a Customer Service Representative, you will be the first point of contact for customers and play a key role in maintaining client satisfaction.
Key Responsibilities
Respond to customer inquiries via phone, email, and chat
Resolve customer complaints and provide appropriate solutions
Maintain accurate records of interactions and transactions
Follow communication procedures and guidelines
Collaborate with internal departments to ensure smooth service
Requirements
Previous experience in customer service or call center preferred
Excellent verbal and written communication skills
Strong interpersonal and problem-solving abilities
Ability to multitask and work in a fast-paced environment
Proficiency in using computers and customer service software
Please send your resume/CV