Job Summary

We are looking for a dedicated and customer-focused individual to join our team. As a Customer Service Representative, you will be the first point of contact for customers and play a key role in maintaining client satisfaction.

Key Responsibilities

Respond to customer inquiries via phone, email, and chat
Resolve customer complaints and provide appropriate solutions
Maintain accurate records of interactions and transactions
Follow communication procedures and guidelines
Collaborate with internal departments to ensure smooth service

Requirements

Previous experience in customer service or call center preferred
Excellent verbal and written communication skills
Strong interpersonal and problem-solving abilities
Ability to multitask and work in a fast-paced environment
Proficiency in using computers and customer service software

Please send your resume/CV