|Published||November 16, 2022|
|Location||Dubai, United Arab Emirates|
Customer Support Associate
To ensure exceptional service standards and sustain high customer satisfaction
We are looking for an experienced Customer Support representatives to set up and expand our customer support operations.
Must be a UAE Resident
Main tasks and responsibilities
Answering customer inquiries
Processing customer requests in a timely manner by coordinating with different departments
Ensure customers satisfaction through providing quality support and service
Perform daily, weekly, and monthly follow up with existing accounts to ensure they are funded.
Find prospects and potential leads through social media channels
Education and Experience
University degree in business or related filed
Fresh graduate or Minimum of 1 year of experience in an FX Sales position within a brokerage or bank
Excellent English news writing skills (reporting and editing)
Languages: Arabic and English (mandatory
Strong interpersonal and communication skills
Passionate, ambitious, professional with a positive attitude
Knowledge of financial services products, fintech and derivatives industries is a plus.
To Apply Send CV: