Customer Support Associate

at CFI Dubai
Published November 16, 2022
Location Dubai, United Arab Emirates
Category Customer Care  
Job Type Full-Time  

Description

Customer Support Associate

Mission

To ensure exceptional service standards and sustain high customer satisfaction

We are looking for an experienced Customer Support representatives to set up and expand our customer support operations.

Must be a UAE Resident

Main tasks and responsibilities

Answering customer inquiries

Processing customer requests in a timely manner by coordinating with different departments

Ensure customers satisfaction through providing quality support and service

Perform daily, weekly, and monthly follow up with existing accounts to ensure they are funded.

Find prospects and potential leads through social media channels

Education and Experience

University degree in business or related filed
Fresh graduate or Minimum of 1 year of experience in an FX Sales position within a brokerage or bank

Technical Requirements

Excellent English news writing skills (reporting and editing)

Languages: Arabic and English (mandatory

Strong interpersonal and communication skills

Passionate, ambitious, professional with a positive attitude

Knowledge of financial services products, fintech and derivatives industries is a plus.

To Apply Send CV:

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