|Published||November 20, 2023|
|Expires||December 23, 2023|
|Location||Dubai, United Arab Emirates|
|Job Type||Full Time|
|Base Salary||4000 Dhs|
We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers questions, making travel suggestions, and booking rooms and tickets.
To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers.
Reservation Agent Responsibilities:
Assisting and advising customers who may be choosing from a variety of travel options.
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation or transportation on the customers desired travel dates.
Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
Processing payments and sending confirmation details to customers.
Sorting out any issues that may arise with bookings or reservations.
Selling and promoting reservation services.
Reservation Agent Requirements:
High school diploma.
Certified travel associate (CTA) or certified travel counselor (CTC), preferred.
experience working in sales or public relations, preferably in the hospitality or travel industries.
Excellent written and verbal communication skills.
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Proficient in microsoft office suite.
Interested candidates can send their CV