Restaurant Customer Service Representative

at Noor HR
Published November 2, 2023
Expires December 2, 2023
Location Dubai, United Arab Emirates
Category Customer Care  
Job Type Full Time  
Working Hours 40
Base Salary 3500 AED
Salary Unit Month


Qualifications for Restaurant Customer Service Representative :

High school diploma or equivalent.

Strong communication and interpersonal skills.

Familiarity with the restaurants menu and offerings.

Good problem-solving and conflict resolution abilities.

Patience and a positive attitude.

Ability to work well in a fast-paced environment.

Previous customer service experience is a plus.

Teamwork and collaboration skills.

Knowledge of food safety and hygiene standards.

Key Responsibilities of a Restaurant Customer Service Representative:

Greet and welcome customers to the restaurant.

Assist with seating and provide menus.

Take customer orders, including special requests.

Answer questions and offer recommendations.

Ensure accurate and timely food and drink delivery.

Address customer concerns and resolve issues.

Process payments and provide change.

Handle phone inquiries and to-go orders.

Maintain a clean and organized dining area.

Collaborate with kitchen and waitstaff for order accuracy.

Uphold food safety and hygiene standards.

Promote a positive and welcoming atmosphere.

Work as part of a team to provide excellent service.

Contact: 0523250064

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