A prestigious hotel in Dubai is seeking a detail-oriented and organized individual to join our team as a Rooms Controller. If you have experience in hotel operations, strong administrative skills, and a passion for ensuring smooth room allocations and guest satisfaction, we encourage you to apply for this position.

Key Responsibilities:

Room Allocations: Coordinate and manage room assignments based on guest preferences and hotel availability.

Reservation Management: Monitor and manage room reservations, ensuring accuracy and adherence to hotel policies.

Guest Communication: Communicate with guests to confirm reservations, address special requests, and provide relevant information.

Collaboration: Coordinate with housekeeping, front desk, and other departments to ensure efficient room turnover.

Problem Resolution: Address and resolve any issues related to room assignments or guest preferences.

Requirements:

Proven experience as a Rooms Controller or in a similar role within the hotel industry.

Strong organizational and multitasking abilities.

Proficiency in hotel reservation systems and software.

Excellent communication and interpersonal skills.

Detail-oriented with a focus on guest satisfaction.

Benefits:

Competitive salary and opportunities for career development.

Training programs to enhance your hotel operations and customer service skills.

Supportive and collaborative work environment in a prestigious hotel.

Opportunities for career advancement within the hospitality industry.

Employee benefits, including health insurance.

Location: Dubai, UAE

contact: 0551108274

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