Description

A reputable company is looking for a Call Center/Customer Service Executive to handle customer inquiries, provide accurate information, and ensure a positive customer experience.

Candidates with good communication skills and a customer-focused approach are encouraged to apply.

Responsibilities

Handle incoming customer calls, messages, and inquiries professionally.
Provide clear information about products, services, and procedures.
Respond to customer concerns and resolve issues efficiently.
Maintain accurate records of customer interactions.
Follow up with customers when required.
Coordinate with relevant departments to address customer requests.
Meet assigned service and performance standards.
Maintain a polite, helpful, and professional attitude at all times.

Requirements

High school diploma or equivalent.
Good spoken and written English.
Strong communication and interpersonal skills.
Basic computer and MS Office knowledge.
Ability to handle customers calmly and professionally.
Previous call center or customer service experience is an advantage.
Freshers may also apply.

Please send your resume/CV