Description

We are currently seeking dynamic and self-motivated Food & Beverage professionals who are looking to advance their careers.

As a Host/Hostess, you will be responsible for providing a warm welcome to our guests and ensuring an efficient, courteous, and memorable experience at all times.

Key Responsibilities:

Deliver consistently professional, friendly, warm, and engaging service.
Welcome guests to the assigned outlet, escort them to their tables, and remain available as a point of contact throughout their visit.
Manage outlet reservations, maintain the reservation book, and handle telephone inquiries professionally.
Prepare the outlet prior to opening hours in coordination with the service team.
Coordinate table arrangements and seating plans to accommodate reservations and special requests.
Monitor the cleanliness and upkeep of the outlet and entrance area.
Ensure guest satisfaction by maintaining a friendly, attentive, and discreet presence.
Maintain thorough knowledge of menus, promotions, and special offers to assist and recommend to guests when required.
Contribute to the development and maintenance of the outlet's guest database.
Follow up with guests and ensure their satisfaction upon departure.

This role requires excellent communication skills, a guest-focused approach, and the ability to create positive first impressions that enhance the overall dining experience.

Requirements
Education, Qualifications & Experience
You should ideally hold a diploma in Hospitality Management and have previous experience within the Food & Beverage department of a hotel. Excellent communication skills in English, both written and spoken, are essential. The ability to communicate in additional languages will be considered an advantage.

You should possess a professional, courteous, and polished manner, with a passion for delivering exceptional guest service.

Knowledge & Competencies
The ideal candidate is guest-focused, service-oriented, and committed to exceeding guest expectations. You should be enthusiastic, dependable, and possess strong interpersonal skills, a positive attitude, and a well-groomed professional appearance.

Core Competencies:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork
A warm personality, excellent communication skills, and the ability to create memorable guest experiences are key to success in this role.

Please send your resume/CV