We are looking for a professional and customer-focused Call Centre Agent to join our team in Dubai.

The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer inquiries efficiently.

Job Responsibilities:

* Answer incoming customer calls and provide accurate information
* Make outbound calls and follow up with customers when required
* Handle customer inquiries, requests, and complaints professionally
* Maintain customer records and update information in the system
* Provide information about company products and services
* Escalate complex issues to the concerned department
* Achieve daily call quality and performance targets

Requirements:

* Previous experience as a Call Centre Agent, Customer Service Representative, or Telecaller is an advantage
* Excellent communication and interpersonal skills
* Basic computer knowledge and typing skills
* Strong problem-solving and customer service abilities
* Ability to work in a fast-paced environment
* Immediate joiners preferred

Location: Dubai
Salary + Incentives + Accommodation + Transportation + Benefits as per company policy

Please send your resume/CV