Customer Engagement Representative

at UAE Careers
Published July 21, 2026
Expires September 21, 2026
Location Dubai, United Arab Emirates
Category Customer Care  
Job Type Full Time  
Salary Unit Hour

Description

We are looking for a motivated and results-driven Customer Engagement Representative/Sales Growth Associate to join our Dubai-based team.

This onsite role in Al Mamzar, Dubai involves working with U.S.-based clients and focuses on outbound sales, lead generation, and building strong customer relationships through phone calls and email communication.

The ideal candidate is confident, sales-oriented, and comfortable working evening or night shifts to align with U.S. business hour.

Key Responsibilities:

• Make outbound sales and engagement calls to prospective and existing customers
• Send professional, personalized sales and follow-up emails
• Generate, qualify, and manage leads through proactive outreach
• Build and maintain long-term customer relationships
• Understand customer needs and recommend suitable solutions
• Consistently follow up to maximize conversions and sales growth
• Maintain accurate records of customer interactions in CRM systems
• Achieve individual and team sales targets
• Coordinate with internal teams to support business growth

Required Skills & Qualifications:

• Excellent spoken and written English communication skills
• Proven interest or experience in sales, customer engagement, or telecalling
• Strong interpersonal and persuasion skills
• Ability to work onsite in Al Mamzar, Dubai
• Willingness to work evening/night shifts aligned with U.S. time zones
• Basic computer skills and familiarity with CRM or sales tools (preferred

Please send your resume/CV

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