It Support Specialist

at HR ALI SHAQURESHI
Published February 9, 2024
Expires March 10, 2024
Location Dubai, United Arab Emirates
Category Computer & IT  
Job Type Full Time  
Base Salary 3 500 Dhs
Salary Unit Month

Description

We are committed to delivering cutting-edge solutions and exceptional service to our clients. As part of our ongoing growth, we are seeking a skilled and motivated IT Support Specialist to join our team.

Responsibilities:

Provide technical support and troubleshooting assistance to end-users regarding hardware, software, and network-related issues.

Install, configure, and maintain computer systems, software applications, and peripherals.

Respond to IT support requests via phone, email, or in person, and prioritize and escalate issues as needed.

Perform routine maintenance tasks, including system updates, patches, and backups.

Assist in the setup and configuration of new workstations and user accounts.

Troubleshoot and resolve network connectivity issues, including LAN, WAN, and VPN connections.

Document IT support activities, solutions, and procedures for knowledge sharing and reference.

Collaborate with IT team members to identify and implement process improvements and best practices.

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