Description

A healthcare sector in Dubai is inviting applications for the position of Medical Receptionist.

The role involves managing front-desk activities, welcoming patients, coordinating appointments, handling inquiries, and supporting the smooth administrative operations of a healthcare facility.

Key Responsibilities

Welcome and assist patients and visitors in a courteous manner.
Manage front-desk and reception activities.
Schedule, confirm, and coordinate patient appointments.
Answer phone calls and respond to patient inquiries.
Maintain accurate patient and appointment records.
Handle registration and basic patient documentation.
Coordinate with doctors, nurses, and other healthcare staff.
Assist with billing, payment collection, and insurance-related documentation when required.
Maintain confidentiality of patient information.
Respond to patient concerns and direct them to the appropriate department.
Manage emails, messages, and routine administrative correspondence.
Maintain an organized and professional reception area.
Follow healthcare facility policies, procedures, and privacy requirements.

Requirements

Bachelor’s degree or relevant diploma in Healthcare Administration, Medical Administration, or a related field is preferred.
Previous experience as a Medical Receptionist, Clinic Receptionist, Front Desk Executive, or similar role is an advantage.
Freshers with relevant qualifications are welcome to apply.
Good English communication and interpersonal skills.
Basic computer knowledge and familiarity with MS Office.
Strong organizational and multitasking abilities.
Professional, friendly, and patient-focused attitude.
Good attention to detail and accuracy.
Ability to handle confidential information responsibly.
UAE/GCC healthcare experience is an advantage.

Please send your resume/CV