An opportunity has arisen for a Revenue Manager to join Revenue Management department in Jumeirah Zabeel Saray.

The main duties and responsibilities of this role:

To ensure all rates and programmes are loaded as per company policy and brand standards.
Maintains accurate system information in all systems relevant to both rates and descriptions.
Ensures rate parity through daily competition check and check of channel pricing.
Ensures strict inventory management is in place to maximise revenues, achieve financial targets and ensure customer satisfaction.
Maintains the transient rooms inventory for the resort and is responsible for maximizing transient revenue through the effective use of Opera and Synxis.
Ensures daily reports are correct and issues in a timely manner and adheres to company policy.
Ensures allotments are in place and all standards are adhered to in relation to release periods and materialization.
Identifies changes in trends when applicable.
Ensures releases group rooms back into general inventory and ensures clean booking windows for customers.
Ensures group room blocks are controlled and are following contractual release periods to ensure space is opened up for transient demand.
Highlights discrepancies in market segmentations and ensures quality of reservations is correct and standards are followed.
Trains where required colleagues to ensure standards are understood and followed.
Ensures team members have current knowledge for all relevant processes, policies and promotions to perform their duties.
Assists in weekly forecasting of rooms revenue.
Implementing and recognising potential opportunities within the system to enhance hotel performance.
F&B and Spa revenue management implementation and maintenance.

About You

The ideal candidate for this position will have the following qualifications, experience, skills and competencies:

Apprenticeship/long-term training in Hotel or Hospitality Management
Diploma in Hotel Administration
At least 2 years’ experience in Reservations, Front Office Operations, Revenue Administrator or similar
Capable in basic mathematics, including the calculation of common statistics, ratios and percentages, and have a working knowledge of simple algebra
Fully knowledgeable of Opera, SynXis or similar CRS
Good skills in Microsoft Excel
Understand Group and Catering positioning within a hotel
Excellent written and verbal English skills
Good presentation and training skills
Understanding of need time strategy as developed by revenue management
Has high degree of intelligence and charisma and relates well to others
Has high degree of “emotional intelligence”, remaining rational and calm under pressure
Takes initiative and works through obstacles, taking personal responsibility for results
Open-minded and excited by cultural and professional diversity
Intent on Revenue Management as a career path
Demonstrates the values of our Guiding Principles: Teamwork, Respect, Innovation, People Focus, Integrity and Continuous Growth
Commitment to delivering a high level of customer service with internal and external customers.

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