Description

We are currently hiring a Call Center Agent to handle customer calls, provide support, and ensure excellent service delivery.

This is a great opportunity for individuals who are confident, well-spoken, and interested in customer service.

Freshers can apply, and training will be provided for suitable candidates.

Job Overview

The Call Center Agent will be responsible for handling inbound and outbound calls, assisting customers with inquiries, and providing accurate information in a professional and timely manner.

Key Responsibilities

Handle inbound and outbound customer calls
Provide accurate information and support to customers
Resolve customer queries and complaints professionally
Maintain call records and update customer information
Follow communication scripts and company guidelines
Ensure high levels of customer satisfaction
Escalate issues to supervisors when required

Requirements

Freshers can apply
Good communication and interpersonal skills
Confident and clear speaking ability
Basic computer knowledge
Ability to work in a fast-paced environment
Positive attitude and customer-focused mindset

Please send your resume/CV