Description

We are looking for a friendly, professional, and customer-focused Customer Service Executive to join our team.

The ideal candidate will be responsible for handling customer inquiries, providing excellent service, resolving issues, and maintaining strong customer relationships.
Freshers are welcome to apply!

Key Responsibilities

– Handle customer inquiries through phone, WhatsApp, email, and other communication channels.
– Provide accurate information about company products and services.
– Respond to customer complaints and resolve issues professionally.
– Follow up with customers to ensure complete satisfaction.
– Maintain records of customer interactions and requests.
– Coordinate with internal departments to resolve customer concerns.
– Build and maintain positive relationships with customers.
– Collect customer feedback and report issues to management.
– Meet customer service and performance targets.
– Assist with general administrative and customer service tasks.

Requirements

– Bachelor’s degree or relevant qualification.
– Freshers are welcome to apply.
– Previous customer service experience is an advantage but not mandatory.
– Excellent communication and interpersonal skills.
– Good English communication skills.
– Professional, friendly, and positive attitude.
– Strong problem-solving skills.
– Basic computer and Microsoft Office knowledge.
– Ability to work under pressure and manage multiple tasks.
– UAE experience is an advantage.

Please send your resume/CV