Description

A reputable company is seeking a friendly and customer-focused Customer Service Representative to provide professional assistance and ensure a positive customer experience.

Key Responsibilities

Respond to customer inquiries through phone, email, chat, and other communication channels.
Understand customer needs and provide accurate information about products or services.
Handle customer requests, complaints, and service concerns professionally.
Maintain accurate records of customer interactions and requests.
Coordinate with relevant departments to resolve customer issues.
Follow up with customers to ensure their concerns are properly addressed.
Provide clear information regarding procedures, services, and company policies.
Build positive relationships with customers through professional communication.

Please Send your resume/CV