|Published||November 10, 2023|
|Expires||December 10, 2023|
|Location||Dubai, United Arab Emirates|
|Job Type||Full Time|
|Base Salary||3000 AED|
We are looking for a friendly and professional Hotel Receptionist to join our team. The ideal candidate will be responsible for providing excellent customer service to our guests, handling reservations, and ensuring a smooth check-in and check-out process. The Hotel Receptionist will serve as the first point of contact for guests and will play a crucial role in creating a positive and memorable experience for all visitors.
Welcome guests and provide a warm and hospitable reception.
Assist guests with check-ins, check-outs, and reservations.
Handle inquiries and provide information about hotel facilities and services.
Manage and process payments and invoices accurately.
Respond to guest requests and concerns in a timely and professional manner.
Coordinate with other hotel staff to ensure guest satisfaction.
Maintain a tidy and organized reception area.
Follow all hotel policies and procedures
Previous experience in a customer service or hotel-related role is preferred.
Strong communication and interpersonal skills.
Proficiency in using hotel management software and reservation systems.
Ability to multitask and work efficiently in a fast-paced environment.
Excellent problem-solving and decision-making abilities.
Friendly and welcoming demeanor with a focus on guest satisfaction.
High school diploma or equivalent
Competitive hourly wage
Opportunities for career development and advancement within the hospitality industry.
Employee discounts and other benefits
Supportive and collaborative work environment.
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